Talking Point

AI-powered kiosk that answers visitor questions in their own language, so your team can focus on what actually matters

THE PROBLEM

Your staff answers the same 20 questions a thousand times a week

Where’s the restroom? … What time do you close? … Is there parking? … While you and your team are busy answering these, visitors who truly need personal attention are not being assisted.

HOW TO SOLVE IT

Let a Talking Point handle common visitor questions

Based on knowledge of your venue, a chatbot answers visitor questions using a combination of text, audio and video.

95%

accuracy rate

Where is the restaurant?

What time do you close?

Where can I find the bathroom?

<5s

average response time

less than 3 seconds for FAQ’s

under 6 seconds for unique inquiries

20+

languages supported

¡Hola! – Bonjour – Guten Tag – Konnichiwa – Nǐ hǎo – Marhaba

24/7

always available

365 days a year

trusted by

HOW IT WORKS

Three steps. Zero friction.

Visitors interact naturally. No app downloads, no typing, no QR codes.

1. press button

Talking points goes to listen mode.

2. ask anything

Speak naturally in your own language. Talking Points transcribes your question in real-time and finds the best answer from your venue’s curated knowledge base.

3. get a spoken answer with video

Talking Points responds with a natural-sounding voice in the visitor’s language, paired with relevant video content. It’s like talking to a friendly, multilingual colleague.

MAKE IT YOURS

the integrated visitor assistant YOU want

A Talking Point is not just a generic chatbot, but a personality created using YOUR documentation, videos, and brand identity.

Customize it fully to cater to YOUR audience.

wayfinding

give directions & show a video of how to get there

Where are the lockers?

How do I get to Hall B?

I need a restroom.

pricing & tickets

entry fees, discount eligibility, purchasing options, …

How much is a family ticket?

Students discounts?

Can I make reservations online?

schedule & timing

opening hours, show times, event schedules, …

What’s the closing time?

When’s the next show?

Are you open on christmas?

accessibility

accomodate visitors with specific needs

Is the building wheelchair accessible?

Are there loop systems?

Any quiet rooms available?

rules & policies

clarify what’s allowed and expected during a visit

Are dogs allowed?

Can I bring my own lunch?

Is it okay to take pictures?

lost & found

help visitors when belongings go missing

Help, I lost my jacket!

I can’t open my locker.

Where is the lost and found?

transportation

help visitors get to and from the venue

Do I need to pay for parking?

Where is the bus stop?

Is there a bike pump?

… & so much more

literally any information you want to make available

If your visitors have a question and you know the answer, an AI agent can answer it.

FEATURES

Fully integrated visitor assistant

Not just a chatbot on a screen but a created using your documents and videos and brand identity

wayfinding

give directions & show a video of how to get there

Where are the lockers?

How do I get to Hall B?

I need a restroom.

pricing & tickets

entry fees, discount eligibility, purchasing options, …

How much is a family ticket?

Do students get a discount?

Can I make reservations online?

schedule & timing

opening hours, show times, event schedules, …

What’s the closing time?

When is the next show?

Are you open on christmas?

accessibility

accomodate visitors with specific needs

Is the building wheelchair accessible?

Do you have hearing loop systems?

Are there quiet rooms available?

rules & policies

clarify what’s allowed and expected during a visit

Are dogs allowed?

Can I bring my own lunch?

Is it okay to take pictures?

lost & found

help visitors when belongings go missing

Help, I lost my jacket!

I can’t open my locker.

Where is the lost and found?

transportation

help visitors get to and from the venue

Do I need to pay for parking?

Where is the bus stop?

Is there a bike pump?

… & so much more

literally any information you want to make available

If your visitors have a question and you know the answer, an AI agent can answer it.

FOR YOU?

Do you deal with inquisitive visitors?

A Talking Point can help any place with a front desk and visitors that require assistance.

science centers

guide visitors to exhibits, explain today’s programme, answer questions about workshops and demonstrations

cultural centers

promote upcoming events, provide directions to galleries, offer multilingual visitor support around the clock

visitor-heavy locations

hospitals, city halls, convention centers, … any public building with a reception desk would benefit from a Talking Point assistant

museums

handle wayfinding, ticket info, accessibility, … while guides keep focus on delivering exceptional tours

nature parks

share trail conditions, feeding times, seasonal highlights and practical info to international visitors at the entrance

theme parks

reduce queue pressure at info desks by answering ride schedules, dining options, and accessibility questions on the spot

INTERESTED?

Ready to free up your reception team?

Anywhere visitors arrive with questions, we’re ready to help.

Wish to see more?

Take a look at some of our projects